Full Name
Rob Lambert
Rob Lambert's Work
184 Posts
Author Info
In this article I share 8 powerful ideas to build better customer service teams.
The A-Z of business agility and why agile is not an end goal
public speaking
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Feb 17, 2022
In this article I share 7 ways to support those new to speaking at conference. Don't inflict help though - offer it.
Resiliency is important, but even the most resilient people will be ground down by a system of work that stops them doing meaningful and valuable work. Wellbeing at work is not your fault.
In this video I share ideas for dealing with nerves as well as behind the scenes of a Keynote talk.
communication skills
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Nov 08, 2021
In this article I share 10 powerful ways to move people into action. Without being a tyrant!
noticing
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Sep 16, 2021
In this article and video I share how to art of noticing will make you a better leader.
In this post I share 6 ways to learn from communication mistakes. Being a good communicator is a lot of trial and error.
In this article and video I share how i use a simple children's puzzle to teach over 20 lessons about business agility.